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SERVICE & AMENITIES

GUEST ASSISTANCE                                                                                            

From the residential butler crew to the concierge team, we provide a wide range of guest services to ensure that your stay with us is a memorable one: For shopping, we can provide information on local retailers and nearby shopping malls (a personal shopping service with a bilingual guide is available at a nominal charge); 

For information and schedules of local sporting events and activities, we have the latest updates; 

Our service provision includes, but is not limited to: daily and overnight valet or self parking, grooming service, complimentary shoe shine service, pillow menus and more. 

 


FITNESS CENTER

Located on Level 3 in the Waldorf Astoria Tower, the Fitness Center is well fitted-out with state-of-the-art cardiovascular machines and exercise equipment. Additional facilities include a steam room, sauna and an indoor heated swimming pool. 

Opens 24 hours daily; Swimming Pool opens daily 06:00 to 23:00.

 


BUSINESS CENTER

Typing, photocopying, printing, facsimile and other secretarial services are available at the Business center, located on Level 3 in the Waldorf Astoria Tower. 

Opens Monday to Friday from 7:00am to 8:00pm; 

Saturday to Sunday and Public Holidays from 9:00 to 18:00.

 


LIBRARY LOUNGE

The Library Lounge serves as a venue for guests to catch up on their emails or unwind over the evening news. Guests can also meet up with business associates for a casual chat or meeting. Beverages are available to order. Located on Level 3 in the Waldorf Astoria Tower. 

Opens Monday to Friday from 07:00 to 20:00; 

Saturday to Sunday and Public Holidays from 09:00 to 18:00.

 


WALDORF FLORIST

Located at the main entrance of the Waldorf Astoria Club heritage building, guests can choose from a variety of fresh flowers, both local and imported, whether for a special occasion or last minute need.

Opens daily from 12:00 to 20:30.  

 


CASHMERE ANNEX

Cashmere Annex brings to you the finest organic Cashmere and weaves from the fields of the Gobi Desert.         

Opens daily from 10:00 to 22:00

Located at the entrance to the Waldorf Astoria Club

 


IN-ROOM DINING

To dine in the privacy of your room, please press the ‘In-Room Dining’ button on your telephone. You may also refer to the In-Room Dining Menu placed in the drawer of your desk for a wide selection of food, snacks and beverages.

 


TRANSPORTATION SERVICE

The hotel provides limousine service. 

For more information, please contact our Concierge Team.

 


TOUR & GUIDE SERVICES

Waldorf Astoria Shanghai on the Bund offers the discerning traveler the ultimate experience in Shanghai and beyond.

For more information, please contact our Concierge Team.

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